Terms of Service

By accessing or using Quien Fue, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

You must be at least 13 years old to use the Service. By using Quien Fue, you represent and warrant that you meet this age requirement.

When you create an account, you must provide accurate information. You are responsible for safeguarding your password and for all activities under your account. You agree to notify us immediately of any unauthorized use.

We have zero tolerance for harassment, bullying, or illegal content. You agree NOT to use the Service to: • Send threats, hate speech, or sexually explicit content. • Impersonate others or spread misinformation. • Engage in any illegal activity. Violation of these rules will result in immediate account termination without refund.

You retain ownership of the content you create (letters, messages). However, by sending a letter, you grant us a license to display, transmit, and store that content as required to provide the Service. We are not responsible for content posted by users.

The core of Quien Fue is anonymity. We will NOT reveal your identity to recipients unless you explicitly authorize it through the game mechanics (e.g., they solve the puzzle or you approve a reveal request). However, we cooperate with law enforcement if required by law.

Credits purchased are virtual items and have no real-world monetary value. All purchases are final and non-refundable, except where required by law. Credits cannot be transferred between accounts.

We do not guarantee inbox delivery. Emails may be filtered to spam or blocked by recipient's email provider. For Social DM delivery, the recipient's profile must be public or accept messages from non-followers; we cannot deliver to private accounts that restrict messages. No refunds or credit returns will be issued for: • Emails delivered to spam/junk folders • Social DM delivery failures due to private profiles • Recipients who choose not to open or interact with your letter • Invalid or mistyped email addresses/usernames provided by you We recommend verifying recipient contact information before sending.

We may terminate or suspend your account immediately, without prior notice, for any reason whatsoever, including without limitation if you breach the Terms.

The Service is provided on an 'AS IS' and 'AS AVAILABLE' basis. We do not warrant that the Service will be uninterrupted, secure, or error-free. We do not guarantee that recipients will guess your identity.

In no event shall Quien Fue, its directors, employees, or partners, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

These Terms shall be governed and construed in accordance with the laws of Argentina, without regard to its conflict of law provisions.

If you have any questions about these Terms, please contact us at apps@tecopas.com.